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We offer a range of support services to provide professional and efficient support. Our support technicians are constantly monitoring our servers to prevent issues before they've occurred.

At Vealhost.com, you can put faith in us to be there in your hour of need; we support our clients 24/7 through tickets, live chat and over the telephone and email, So you can be sure that any issues will be resolved quickly, efficiently and successfully!

Talk to our Support team now via Live Help
Based on the same protocols as instant messaging, our Live Help allows you to talk to a member of our customer support team within real-time. This feature works with your Internet Browser, removing the need for you to register or download.

Live Help

Submit a ticket to the Support Desk
Gain professional and confidential support from our staff. Our ticket system is integrated into the customer relations software, allowing us to keep our customers support tickets organised and professional. Available 24 hours a day, 7 days a week via our Client Area. This provides our clients with the fastest method of contacting our customer support team.

View the Customer Knowledgebase
Customers can login to the client area and gain our extensive knowledgebase section, containing frequently asked questions at their disposal. Guests can view pre-sales articles within the category without logging in. Pre-sales articles.

Customer to Customer Assistance (Hints & Tricks)
Designed to provide our customers with a Pre-sales questions, customer to customer assistance and informal support.
You may ask pre-sales or support questions on the forums. Remember, if you are asking about an issue specific to your account, or would like to talk to one of our sales representatives in private, you should submit a ticket.

Telephone Support
Prefer talking over the phone? Would like assistance with a technical, sales, billing or general enquiry, but you don't know how to explain it in text? You can now call us, on:
0800-8620158; if we can't answer your call; leave us a message and we'll happily get back to you at a time that suits you.

Wish to send an email instead?
Support - Support@vealhost.com
Sales - Sales@vealhost.com
Billing - Billing@vealhost.com
Abuse - Abuse@vealhost.com

Our Support is always ready to help